Code of Conduct

How everyone is expected to behave: learners, parents, staff and guests, in the virtual classroom and everywhere else Skhillz runs.

Effective: September 4, 2026
Version: 1.0
When it applies: When an account is created, and at every session after that.

You confirm you have read this when you create an account.

Skhillz Academy, LLC is committed to a safe, respectful, inclusive, and productive learning community. This Code applies to learners, parents, guardians, household members, guests, school and organization users, and anyone participating in Skhillz Academy programs, portals, events, communications, or community spaces.

1. Core Expectations

Participants must:

Treat others with dignity and respect
Follow lawful, reasonable staff directions
Participate honestly and constructively
Protect privacy and personal boundaries
Use technology safely and appropriately
Respect intellectual property
Avoid conduct that disrupts learning or creates risk
Report safety concerns promptly

2. Respectful Communication

Communication must be appropriate for the audience and educational setting. Prohibited conduct includes:

Bullying, harassment, intimidation, stalking, hazing, or threats
Discriminatory slurs or targeted hostility
Sexual comments, grooming, exploitation, or boundary violations
Abusive, profane, humiliating, or degrading conduct
Retaliation against a person who reports a concern
Knowingly false accusations intended to harm
Repeated disruption, shouting, spamming, or refusal to follow safety instructions

Good-faith reports are protected even when an investigation does not substantiate the concern.

3. Virtual Classroom Conduct

Participants must:

Use the correct account and display name or approved nickname
Join from an appropriate environment when practicable
Keep backgrounds, clothing, language, and visible materials appropriate
Mute or use chat as directed
Avoid sharing meeting links or passwords
Avoid displaying another person without permission
Follow camera expectations and approved accommodations
Keep meals, side conversations, games, and unrelated devices from disrupting instruction

No participant may photograph, screenshot, record, livestream, or redistribute a session or another participant’s information without written authorization.

4. Minor-Adult Boundaries

Adults may communicate with minors only through authorized, observable Skhillz Academy channels.
Private adult-to-child messaging, disappearing messages, secret communications, and unauthorized social-media contact are prohibited.
Staff, contractors, volunteers, guests, and authors must not request personal contact information from a minor.
Parents or guardians should be copied or able to access communications concerning a minor.
Gifts, favors, transportation, meetings, or relationships outside the authorized program require prior approval and parent authorization.

5. Academic Integrity

Learners must submit their own work unless collaboration or assistance is authorized. Prohibited conduct includes plagiarism, impersonation, answer sharing, unauthorized use of test materials, fabricated participation, or misuse of AI tools.

AI may be used only as permitted by the instructor or assignment. When required, learners must disclose and appropriately cite AI assistance. Skhillz Academy may use restorative instruction, reassessment, loss of credit, or other proportionate responses.

6. Technology and Portal Use

Users may not:

Access another person’s account or restricted area
Share credentials outside the authorized household or organization
Upload malware, probe security, or evade safeguards
Scrape or mass-download content
Use bots or automated tools without authorization
Collect another user’s personal information
Post unlawful, infringing, explicit, hateful, violent, or dangerous material
Use a child-facing area for advertising, solicitation, fundraising, or recruitment
Use Skhillz Academy content to train a competing product or model

7. Learner Submissions and Community Features

Child profiles and work are private by default. Parent authorization is required before a child’s work is submitted for broader display.

Moderators may review, decline, edit identifying details, or remove a submission. Public comments and private member messaging should not be enabled for children unless a future safety-reviewed feature expressly permits them.

8. Physical Activities and Materials

Follow age labels, adult-supervision notices, allergy warnings, tool instructions, and safety rules. Participants may not use hazardous substitutes, weapons, flames, chemicals, or tools outside the activity instructions.

Parents and guardians decide whether an at-home activity is suitable and supervise as indicated.

9. Prohibited Commercial and Intellectual-Property Use

Membership content is for the licensed household, learner, classroom, or organization. Users may not resell, distribute, post publicly, remove branding, reproduce answer keys, share downloads in groups, or represent Skhillz Academy content as their own.

10. Parent and Guardian Conduct

Parents and guardians must:

Provide accurate information and lawful consent
Supervise minor participation as required
Communicate respectfully with staff and other families
Avoid disrupting instruction or confronting children
Use established complaint and safety channels
Maintain payment and contact information
Avoid coaching, completing, or falsifying a learner’s independent work

11. Staff, Contractor, Volunteer, and Guest Conduct

Covered adults must follow stricter safeguarding, confidentiality, screening, reporting, and professional-boundary requirements. This public Code does not replace the workforce handbook, contract, or safeguarding acknowledgment.

12. Reporting

Report immediate danger to local emergency services. Report suspected abuse, exploitation, grooming, or safeguarding concerns to safeguarding@skhillzacademy.org. Report general conduct concerns through the portal or support@skhillzacademy.org.

Reports should include available facts without conducting an independent investigation. Confidentiality will be protected as reasonably possible, but information may be shared with those who need it to respond.

13. Responses and Consequences

Depending on severity, age, context, history, safety, disability-related needs, and applicable law, responses may include:

Reminder, redirection, or restorative conversation
Parent or guardian notification
Content removal
Participation or behavior plan
Restricted feature access
Temporary removal from a session
Suspension
Administrative withdrawal or termination
Referral to a school, sponsor, platform, law enforcement, child-protection agency, or other authority

Serious safety threats may result in immediate action without progressive steps.

Removal does not automatically create a refund. The applicable financial policy and mandatory law govern.