Policies
Everything you sign. Before you sign it.
All ten policies are published in full, right here, not summarized and not held back until checkout. Each one says what it covers, when it starts applying to you, and whether you have to agree to it. Everything below took effect on September 4, 2026.
Privacy Policy
Nothing to sign
What we collect about you and your child, why, who else ever sees it, how long we keep it, and what you can ask us to do with it.
When it applies. From the moment you visit the site, before any account exists.
Read it in fullVersion 1.1
Terms of Service
You agree before you pay
The agreement behind the site, the portal, every membership and every purchase, including who may hold an account and what happens if one is suspended.
When it applies. When you create an account, enroll, or buy anything.
Read it in fullVersion 1.1
Tuition, Refund and Withdrawal
You agree before you pay
What is refundable and what is not, program by program, and how to withdraw so that it counts.
When it applies. At checkout for any paid program, and for the whole time you are enrolled.
Read it in fullVersion 1.0
Attendance and Make-Up
You agree before you pay
Lateness, cancellations, missed sessions, make-ups, technology failures, and what counts as attendance in the Virtual Microschool.
When it applies. For any program with scheduled sessions.
Read it in fullVersion 1.0
Code of Conduct
You confirm you have read it
How everyone is expected to behave: learners, parents, staff and guests, in the virtual classroom and everywhere else Skhillz runs.
When it applies. When an account is created, and at every session after that.
Read it in fullVersion 1.0
Child Safety and Safeguarding
You confirm you have read it
The rules that keep adults and children at a safe distance: screening, training, which channels an adult may use, recordings, and how a concern gets reported.
When it applies. Whenever a child takes part in anything Skhillz runs.
Read it in fullVersion 1.1
Data-Use Consent
Separate choices, all off by default
What we do as a matter of course, such as recording every class and keeping your child's work, and the separate permissions you give or withhold on top of that.
When it applies. When you set up a learner, and any time afterward in your settings.
Read it in fullVersion 1.1
Accessibility Statement
Nothing to sign
What we are building toward, how to ask for an accommodation, and how quickly we answer.
When it applies. Always. Nothing needs to be signed to ask for an accommodation.
Read it in fullVersion 1.0
Nondiscrimination
You confirm you have read it
The commitment against unlawful discrimination and harassment, and how to report it if it happens.
When it applies. To everyone: families, learners, staff, contractors and guests.
Read it in fullVersion 1.0
Cookie Policy
Nothing to sign
Which cookies and similar technologies we use, what each category does, and how to change your mind.
When it applies. From your first visit. Optional categories stay off until you allow them.
Read it in fullVersion 1.0
Two things that are not documents.
Your cookie choices live in a panel you can open any time, and rejecting the optional ones is exactly as easy as accepting them. opens it.
Your permissions for recording, showcases, promotional photos and marketing are separate switches in your account, every one of them off until you turn it on, and every one of them reversible without affecting your child’s place in a program.
Privacy questions and requests
Child safety concerns
Accommodations and accessibility
Billing, refunds and withdrawal
Legal notices
Anything else
If anyone is in immediate danger, contact 911 or your local emergency service first. Email should never delay a report to child protection or law enforcement.